Returns & Exchanges
At The Mill, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Initiate Your Request
Log in to your account or visit our online returns portal with your order number and email address to select the items you wish to return.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely package your items.
Ship the Package
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our central warehouse.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing